Enhance Your Surveys With Socrates® Probing
Socrates is the world’s only software-based moderator. It was developed by Quester® and is based on psychiatric interviewing principles.
More depth: Socrates understands the language of the consumer,probes intelligently and in context for more depth and richer stories. A respondent’s thoughts, ideas and emotions can now be captured in the survey.
Easy to use: Simply check a box when creating your survey in the Survelytics dashboard to enable probing for the desire textbox
The survey experience
Survey respondents chat with Socrates through standard textboxes. Socrates Probing is:
User friendly: real time probing, automated. Easy to use on any textbox.
Convenient: survey access 24/7, multi-lingual capabilities.
Engaging: Socrates is conversational in nature and gathers deeper insights from the respondent.
Socrates Probing In Action
Present topic, set expectations of additional discussion.
System selects key element of response and incorporates into follow-up probe.
Capture deeper insights to better understand consumer mindset.
* Socrates® Probing is not available in offline mode.